This custom two-tone mug is here to accommodate all your favorite pick-me-up elixirs in style. Its durable ceramic build is microwave & dishwasher safe, as is any printing that goes on to these mugs.
These custom dual-color mugs are available in 2x sizes: 11oz and 15oz, as well as in 3x different color schemes: white with red inside, white with pink inside, and white with black inside.
.: Material: white ceramic with colored interior and handle
.: Available in two sizes: 11oz (0.33 l) and 15oz (0.44 l)
.: Rounded corners
.: C-handle
Payments
Payments are accepted via PayPal or Credit Card. Items will be made after they are completely paid for and all necessary information has been received (size, color, etc.).
Shipping from United States
If you are ordering multiple items the ETSY shipping calculator might double or triple (depending on items ordered) your shipping costs. I will always combine shipping and refund you the difference once the item has shipped. If you have questions regarding this, please send me a message.
Always check my Shop Announcement (found on shop home page) for my current turnaround times. For items that are custom made, additional time may be needed to complete your order. If you need any item by a specific date, please contact me in advance to see if I can accommodate your need by date.
All items will be shipped by USPS - Once an order leaves my hands at the post office, it is totally out of my control. I always ship in enough time to get to you by the date we agree on, but sometimes USPS takes longer than expected. First Class and Priority shipping are not guaranteed by the USPS, therefore I cannot guarantee it will arrives on time. Please add this time to the current turnaround time.
When ordering, please include all details/information during checkout so that your order will not be delayed. All items are custom made and are not started until we have all of the information.
If you need an item rushed (made within 7 business days or less), please contact me in advance to see if I can accommodate the date of your special event/need by date.
PLEASE be sure the address listed on your order is the correct mailing address because that is the address I will ship to. If order comes back to me, you will have to pay for additional shipping for it to reship to the correct address. I am not responsible for shipping addresses that are incorrect.
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Returns and exchange details
Customer satisfaction is very important to me. If you are not satisfied with your order for any reason please contact me right away. I will be more than happy with work with you. Refunds are considered if I am contacted within 14 days of receiving your item.
There are no refunds for personalized items and no cancellation of personalized or customized orders once they are placed. Often an item is cut out and monogrammed the day of order so it can't be cancelled. If you are unsure of size, please message me to go over measurements.
Face masks are not returnable or refundable due to health/hygiene reasons.
If a refund is granted, I will refund the full price of the item after they are shipped back and inspected. Items that are missing tags, dirty, stained or have been laundered will not receive a refund. I also do not refund any shipping costs.
Additional
Items that require a monogram, personalization or other customization, will not be created until all information is provided to me so that I can complete the order. You can provide monogram, personalization or other customization details during checkout, via a message to me through Etsy or via email at sheri@nanistyles.com. Please reference your order number in your message or email. In cases where I have not received the info, I will try to contact the buyer to let them know what information I need to complete the order.
If I do not receive the required details to complete an order within 1 week, the said order will be canceled and a full refund will be processed.